Here is a brief list of common login issues and solutions:
Is the caps lock key currently turned on? Your login information is case specific. Please make sure that you are using the correct letter cases for your password.
What time and date do your computer’s clock currently show? If the time or date is incorrect BidtoArt will not be able to log you in for security reasons.
Have you recently cleared your cookies and cache of temporary data? BidtoArt uses what are called session cookies to recognize that you have logged into the site. Depending on your personal browsing patterns, you may need to clear your cookies in order to login to BidtoArt.
You may mistype your password and/or have white space before the password.
After logging in as a free member, you can upgrade your account to a paid member to explore detailed auction prices by clicking at subscription plans here
You can pay safely by choosing a method that is most convenient to you between credit cards, PayPal and bank transfer. We accept all major credit cards including Visa, MasterCard, American Express, Discover and JCB.
It is a small email notification that the work of an artist of your interest was auctioned. It also gives you a brief summary of the auction sale in which your favored artists included.
You can cancel your account at any time. However, we do not pro-rate or refund the monthly subscription which has already been paid and in use, but if you cancel your annual subscription within a period of six months from the commencement date (or extended subscription date) of your membership you will only be charged for the period that has lapsed on the cost basis of a monthly plan, and the outstanding balance will be credited to your card.
If you have any problem with access to the database and your profile, purchasing or renewing a subscription plan, or any other technical issue, you feel free to contact us at support@bidtoart.com